Privacy Policy
1. Introduction
Prosperitiv, the trading name of Custom Consulting Services Ltd, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, protect, and share information about you, both offline and through our website and SaaS products. This policy is intended to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
2. Information We Collect
We collect information that you provide directly to us, such as when you use our digital marketing services or SaaS products. The types of information we may collect include:
- Contact details (e.g., name, email address, telephone number)
- Payment information (processed via third-party payment processors like PayPal and Stripe)
- Business information necessary for our services (e.g., company name, business size, business type)
We also automatically collect information when you use our services, including:
- Usage details (how you use our website, including time, frequency, and pattern of service use)
- Technical information (IP address, browser type, and device information)
3. Use of Information
The information we collect is used for the following purposes:
- To provide and manage our services
- To process transactions and payments
- To improve our website and services
- To communicate with you about our services, including updates and troubleshooting
- To comply with legal obligations
4. Sharing of Information
We do not sell, rent, or lease your personal information to third parties. We may share information with:
- Third-party service providers that perform services on our behalf, such as payment processing, data analysis, and email delivery
- Legal authorities when required by law or to protect the rights, property, or safety of Prosperitiv, our users, or others
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorised or unintended access that is beyond our control.
6. Retention of Data
We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
7. Your Rights
Under the GDPR and other data protection laws, you have rights including:
- The right to access and receive a copy of your personal data
- The right to request the rectification or erasure of your personal data
- The right to object to processing of your personal data
- The right to request data portability
To exercise these rights, please contact us using the contact information below.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
9. Contact Us
If you have any questions or concerns about our use of your personal information, please contact us at:
- Email: info@prosperitiv.co.uk
- Address: Mulberry House, Uley Road, Dursley, Gloucestershire, GL11 4PF
This Privacy Policy is effective as of April 2024, and will be updated as necessary to reflect changes in our practices and legal requirements.
Please review this policy carefully and contact us if you have any questions or need further clarification. This policy is also intended to ensure transparency about how we handle your data and your rights regarding your personal information.